Question 1

How do I send sensitive documents securely instead of as an email attachment?

Accepted Answer

Email attachments are the problem: the moment you hit send, your contract, invoice, or financial record lives forever in their inbox, their backups, and anyone they forward it to — and you have no idea who opened it or how to get it back. leveair replaces the attachment with a link you control. The recipient verifies their email before viewing, every open is logged, you can update the file in place, and one tap pulls access back.

Question 2

How do I know if someone actually opened the document I sent?

Accepted Answer

Every leveair link comes with a live activity feed. The second your recipient opens the link you see their email, the exact time, the device, and which document they viewed or downloaded. No more wondering if your documents arrived or got lost in spam — the log tells you the truth.

Question 3

How do I send a sensitive document without it sitting in someone's inbox?

Accepted Answer

Upload it once, send the link, and restrict it to the recipient's email. They verify their email before they can view or download it, you see exactly when they opened it, and you can revoke the link the moment they have what they need — so your private details aren't sitting in an inbox forever. When your details change, update the file and the same link stays current.

Question 4

Can I send several documents at once behind one link?

Accepted Answer

Yes. Drop your full set into one link — for example a contract, an insurance certificate, and an invoice — and send a single URL. The recipient verifies their email before viewing anything, and you see exactly when each document was opened or downloaded. One link, every document, full audit trail.

Question 5

How do I take back access after I've already sent the link?

Accepted Answer

One tap. The link goes dark instantly — even if they already opened or downloaded the document. The next time anyone tries the URL they get a 'no longer active' message. Useful the moment a project wraps, an engagement closes, or you realize it went to the wrong person.

Question 6

Can I make a link expire automatically?

Accepted Answer

Yes. Set a scheduled expiry when you create the link and it ends on its own — no need to remember to revoke it. Once it expires, every document in that link stops being viewable for everyone on it. Pair it with one-tap manual revoke for full control.

Question 7

Can the recipient forward the link to someone else?

Accepted Answer

They can forward the URL, but the URL alone doesn't unlock anything. Every leveair link is email-gated — whoever opens it must verify their email first. Restrict it to specific addresses and anyone else who tries it is blocked. Forwarding shares a dead URL, not your documents.

Question 8

How do I send sensitive documents to my accountant or attorney securely?

Accepted Answer

Create a leveair link, add the documents — contracts, financial records, signed agreements — and restrict access to their email only. Add an expiry that matches your engagement. They verify their email before seeing anything, you see when they opened it, and when the matter closes you pull access back in one tap.

Question 9

How does leveair compare to DocSend?

Accepted Answer

DocSend tracks document opens too — but its team plan runs $65 per user per month, it's priced per seat, and the cheaper tiers gate features. leveair does the core job — see who opened it, update the file behind the same link, and revoke access — for $29 a month flat, with no per-user fees and no annual contract. (Dropbox also shut down its free Send & Track in 2025, pushing everyone to paid DocSend.)

Question 10

What's included in the $29/month plan?

Accepted Answer

One business account, unlimited team members, unlimited leveair links, vault storage, full live activity + audit logs, per-document expiry, one-tap revoke, and AI auto-detect that fills in document metadata automatically. 7-day free trial, no credit card to start, cancel anytime. Need a second account for another business entity? Add one whenever you're ready.

Question 11

How is leveair different from DocuSign, Google Drive, or Dropbox?

Accepted Answer

Signing tools (DocuSign) stop the moment the signature lands — they don't track what happens after, can't update the file in place, can't take it back. File shares (Google Drive, Dropbox) hand someone a copy — once they have it, the file is theirs forever, no audit trail, no revoke. leveair is built for the relationship: every open is logged, every update propagates, every link can be pulled back. Different category, different job.

Question 12

Who is leveair for?

Accepted Answer

Anyone who gets asked for something sensitive and has no safe way to send it. Small-business owners sending contracts, proposals, COIs, and invoices to clients and vendors. Freelancers handing over deliverables. People sending an ID to a landlord, financial records to an accountant, or a tax return to a mortgage broker. If you've ever stared at a sent attachment and wondered 'who has this now?' — leveair is for you.

Question 13

Is my data safe? Can I export my audit logs?

Accepted Answer

Every document and access log is encrypted at rest, transmitted over HTTPS, and stored with strict access controls. You own your data — full activity logs are exportable to CSV or JSON whenever you need them for compliance, disputes, or internal review.

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